It’s impossible to deliver breakthrough results without sensible changes made to business and production processes. This statement constitutes the key idea behind Business Process Reengineering (the acronym "BPR"), a method of analyzing and radically reconstructing process environments within organizations. The method assumes that in order to efficiently implement and control process changes, an organization must commit to significant redesign of the existing process environment. BPR requires the organization to consider process changes and improvements as an integral and essential part of the overall management strategy to ensure higher business performance.
Business process reengineering is a management methodology intended for implementing improvements through evaluating effectiveness and efficiency of current business and production processes that exist within and across an organization. This methodology uses a unique approach that allows looking at the processes from a clean perspective in order to determine how the organization can best reconstruct and redesign its process environment and what improvements can be implemented.
The BPR methodology is a way to fundamentally rethink and radically redesign existing business processes to achieve sensible and drastic improvements in critical measures of performance, such as Cost, Service, Quality and Speed. Process rethinking and redesign can be achieved through accomplishing five phases of the BPR cycle. These phases are:
- Discovery
- Initiation
- Diagnosis
- Redesign
- Monitoring
Every single phase of the BPR cycle can be regarded as a series of logically related activities and tasks performed to achieve a predefined set of goals and outcomes. It means that every decision on process changes and improvements is based on successful completion of related tasks and activities. For example, the decision on redesigning a business process is made when the following prerequisite tasks are completed:
- Develop alternative process scenarios
- Construct a new process design
- Provide HR architecture
- Select IT platform for implementing new process design
- Make overall blueprint for the project
- Gather feedback
The overall implementation of the BPR cycle can be done by means of simple tasks and activities. A business manager involved in planning and implementing a BPR-driven project can use VIP Task Manager as a software tool for managing tasks and activities. With help of VIP Task Manager, business managers can assign tasks to project teams, track task status, and view reports on team performance.
We recommend using VIP Task Manager to manage projects related to process improvements based on the BPR methodology. We present a series of articles dedicated to describing the methodology and its key phases. At the end of every article we give a checklist of tasks and describe tools of VIP Task Manager. Please navigate through the Table of Contents to read the articles:
Table of Contents
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