1. Give clear instructions and check understanding  for tasks
      
        - Describe  employees the final product expected in as much details as possible
Let the employees know how the  product will be used so they can use this understanding in their vision of the  work
      
        - Identify  the resources available to the employees for executing their tasks (time  expected, support systems, funds, etc.) 
- State  your expectations about how much initiative or discretion an employee should undertake  while doing the job.
- Ask  each employee to repeat your instructions so that you can check whether you  communicated effectively
- Check  to see if an employee feels willing and able to fulfil his work
If not, you should negotiate with  the employee and find a satisfactory arrangement for both of you.
      2. Feedback to employees
      
        - Create  appropriate climate for the conversation based on mutual trust and understanding
- Ask  an employee to show his work or let him describe the progress
- Find  the parts of the work that were done according to expectations
- Recognize  an employee's efforts and outstanding results and express your appreciation
- Explain  the parts of the work that need to be amended and explain the reasons
- Give  clear directions about what you want an employee to do
- Make  sure the employee understood you and is willing to do what you ask
If he didn't get your right, cycle back  to step 2. If needed, provide encouragement.
      3. Problem Solving
      
        - Listen  attentively to employees and clarify the problem
You should identify the relevant  facts and the relevant feelings of the involved employees. Then, try to clarify  gap that needs to be closed.
      
        - Understand  the underlying reasons of the problem
Ask questions to uncover causes. For  instance, the questions could be: When did the problem first become apparent; What  other things were going on at the time? What were people saying about, whether  the problem decreases or increases?
      
        - Identify  the most important values in the situation
Ask the following questions: What do  you think is most important for the parties involved? What is most important for  you? What is most important for me? What is most important for third parties which  are not in the room? In this assessment include tangible values like time,  money, and intangibles like feeling valued, respected, included. If necessary,  make a list of the important values at stake.
      
        - Brainstorm  possible  ...         
 
  
    | Order 750 checklists in MS Word and PDF printable format at $49.99 USD only. | BUY NOW!  |